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Send SMSes in Odia, Odisha police tells bankers

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Reported by Santosh Jagdev
Bhubaneswar, Jun 23:

To put a check on the increasing banking frauds, Odisha Police today advised banks to use Odia language while sending text messages to its customers for their convenience.

Bankers at the interface on security related issues with Commissionerate police in Bhubaneswar on Tuesday (OST Photo)
Bankers at the interface on security related issues with Commissionerate police in Bhubaneswar on Tuesday
(OST Photo)

Twin City Commissioner of Police (CP) Dr RP Sharma advised managers of various banks operating in the city to use Odia font instead of English while sending alert messages to its customers to make them aware about pesky calls.

In an interface with bank officers on security related issues, Dr Sharma said some cyber criminals cheat bank customers by collecting ATM password and card number through fake calls. Several gullible customers fall prey to this well planned racket. To stop this, the banks should send SMSes to mobile phones of customers to make them aware about the racket, he added.

“As some people may not comprehend English, the banks should send SMSes in Odia for better communication with their customers about the cyber frauds,” said Dr Sharma.

The Commissioner wanted to know about the action taken by the banks since the last meeting held in February last year at the Commissionerate Police headquarters. The bank officers shared their views and opinions about security issues. Most of them told the CP that ATM loot incidents had decreased phenomenally after some changes in their security arrangements.

After the review meeting, the CP said guards have been engaged in only 50 per cent of the ATMs in the city. The percentage needs to be increased to stop loot of ATMs and customers coming to the ATMs, he added.

Besides, Dr Sharma also advised bank heads to deploy security guards and to install CCTVs in banks and at ATMs. He cautioned bank officials to hire guards from licensed and trusted security agencies.

The CP also suggested that bankers should inform the police before going to load huge amounts of cash in ATM counters. He also asked the officials to install better equipment in the branches to detect counterfeit currencies.

Allahabad Bank zonal security head Captain GD Patnaik said, “The security advice from the Commissionerate Police has proved to be a boon for our security. Our bank has engaged 100 per cent security guard in banks as well as in ATMs counters to guard it 24 hours.”