Odisha Sun Times Bureau
Bhubaneswar/New Delhi, March 24:
Union Petroleum and Natural Gas Minister Dharmendra Pradhan today launched MoPNG e-Seva, a dedicated grievance redressal platform on social media for petroleum and gas related queries.
The MOPNG e-Seva is an integrated grievances redressal platform across social media – Facebook and Twitter – for all oil and gas related service issues. This portal will be a single point interface for all customers to reach out to the government for addressing their feedback or grievances round the clock.
A team of nodal officers from Oil Companies and Allied Services have been formed to address issues on real-time basis.
For quick intervention and resolution of complaints, consumers can send their feedback or query with compulsory information (Full Name, Consumer ID, Location, Service Agency, Petrol Pump/ Depot/Company Details) either on any of the following:
MoPNG e-Seva on Twitter: @MoPNG_eSeva
MoPNG e-Seva on Facebook: www.facebook.com/MoPNG-e-Seva