Home STATE Integrate ‘Mobile Seva’ with delivery of public services, Centre tells Odisha

Integrate ‘Mobile Seva’ with delivery of public services, Centre tells Odisha


Reported by Chinmaya Dehury

Bhubaneswar, Feb 8:

In an effort to take the advantage of information technology, the Union ministry of communications and information technology has urged the Odisha government to integrate ‘Mobile Seva’ scheme with various e-governance projects of the state for delivering public services through mobile phones and tablets using the centrally-available mobile service delivery gateway (MSDG).

The Department of Electronics and Information Technology (DeitY) has launched a ‘Mobile Seva’, a countrywide initiative on mobile governance that aims to enable all government departments and agencies to provide services on various mobile channels such as short message service (SMS), integrated voice response system (IVRS), unstructured supplementary service data and mobile applications.

“To encourage early adoption of ‘Mobile Seva’, it has been decided that SMS services will be offered free of cost to government departments during the current duration of the ‘Mobile Seva’ project,” said a letter of Rajendra Kumar, joint secretary, Union ministry of communication & information technology to the Odisha IT secretary.

The letter urged the state government to take this opportunity to fully integrate ‘Mobile Seva’ in the Mission Mode projects and other projects in various departments for offering various citizen centric services through mobile phones and tablets.

Already over 790 departments/agencies across central, state and local governments have adopted ‘Mobile Seva’ to deliver services to citizens through SMS. More than 250 public services are already available to citizens and other stakeholders.

Implementation of ‘Mobile Seva’ is expected to bring all government departments and agencies on this common platform and reach over 900 million mobile subscribers in the country with public services.




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